Terms & Conditions
Please look below for further information and our policiesRegistration Forms
Meeting Details
Accommodation
Booking & Payment
Cancellation Policy
Safety & Risk
Kit to bring with you
General Information
Registration Forms
As part of your booking we will need to collect a few key pieces of information from you. Please can you follow the link to our Registration Form and ensure it is completed prior to your activity.
Meeting Details
Your meeting time and location will be agreed with you via email prior to your booking. Please note that depending on location, parking charges may apply.
Accommodation
While accommodation will not be provided as part of your booking, if you require any assistance with booking somewhere to stay, please do let us know and we can point you in the right direction to find something that meets your needs.
Booking & Payment
After you book your activity or course we will generate an invoice for you; upon receipt of this invoice a 50% deposit will be required to secure your date(s). Payment in full will be required 4 weeks prior to the start date of your course or activity. If your course or activity is less than 4 weeks away at the time of your booking then we will require payment in full on receipt of your invoice.
We ask for payment via bank transfer but other arrangements may be made if required.
All courses are a set price of £200 per day at a ratio of 1:1 or 1:2.
For larger groups please contact us and we can provide you with a quote
Cancellation Policy
Cancellation by us:
In the unlikely event of cancellation by us, you will be offered either alternative dates or a full refund. In the event of poor weather conditions, we will only cancel an activity if it is deemed dangerous based on the instructor’s expertise. We will not be liable for any accommodation or travel related expenses.
If cancellation is by mutual agreement, for example due to unsuitable conditions for the chosen activity, then a postponement and re-arrangement to a mutually convenient time will be offered.
Cancellation by you:
If you cancel your booking more than four weeks prior to the start date, we will refund your booking in full minus booking fees where appropriate.
If you cancel your booking between four- two weeks prior to your course start date, 50% of your booking fee will be refunded.
If you cancel your booking less than two weeks prior to the start date then no refund will be given.
Safety & Risk
It must be understood that the activities we provide have an inherent level of risk that we cannot control, these risks could include serious injury or death. While the instructor will always attempt to mitigate this risk and every effort will be taken to ensure your safety, these risks cannot be eliminated entirely.
Below is the British Mountaineering Council’s (BMC) statement of risk for participants. All course and activity participants will be required to confirm they have read and understood this statement and acknowledge the inherent risks involved with these activities on the registration form.
“The participant recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions”.
Kit to bring with you
As part of your booking, you will be provided the necessary technical and safety equipment.
Below we have put together a selection of items we suggest you bring with you for your activity; If you have any questions relating to the information below, please do get in touch in advance of your booking and we will happily offer advice.
For most of the courses we run, it will be assumed you have your own helmet, harness and rock shoes- if this is not the case then please let us know in advance. Use of your own technical equipment is subject to our own safety check.
Kit list:
As part of your booking, you will be provided the necessary technical and safety equipment.
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General Information
- It is worth noting that within the environments we operate, no specific objective or outcome can be The instructor will do their very best to ensure success with respect to those specific objectives, however; this cannot be guaranteed as safety will remain the priority. If it is clear from the outset that the advertised or primary objective is not feasible on the grounds of safety, then an alternative will be offered for the same date(s).
- Photographs and video may be taken by us for use on our website, social media platforms and for other marketing Please inform us on the registration form if you do not consent to this.
- Any and all medical conditions and/or allergies that may affect your participation in the course must be declared to us prior to booking on our registration
- Please read the activity description carefully and ensure you have an appropriate level of fitness for the activity you wish to If in any doubt, please get in touch to discuss this.
- Under 18s may only participate if they are accompanied at all times by a paying parent or legal guardian.
- We strongly recommend that you take out appropriate personal accident insurance and cancellation insurance to cover yourself whilst participating in our courses.
- We cannot be held responsible for any loss or damage that occurs to your equipment or clothing during our activities or courses.
Where any loss or damage occurs to our equipment due to lack of care or negligence on your part, we may seek compensation from the participant to cover the cost of this.
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